FAQ

FREQUENTLY ASKED QUESTIONS

Fast, no-BS answers to the questions we get the most.

Is your roster exclusive?

No. We operate on a non-exclusive partnership model. We represent heavy-hitting independent directors, photographers, and editors who want to maintain their freedom. We actively pitch them for premium commercial work and provide the production firepower needed to execute their biggest jobs.

Do you take on post-production if you didn't handle the shoot?

Absolutely. Our post-production pipeline (editorial, colour, VFX, motion, and audio) is built to take the handoff from your agency or production partners. Send us the drives, and we will protect the work right through to final delivery.

Do you operate direct-to-brand or only through agencies?

Both. If an agency brings us the boards, we step in as a seamless production partner. If a brand comes to us directly, we act as the dedicated creative production engine for their in-house team, bringing agency-level execution with a lean, production-first footprint.

Where are you based?

Our physical studio and post team are located in Hamilton, Ontario, but our reach is global. We produce wherever the creative requires. Thanks to our deep network of crew and partners, we regularly execute campaigns across Canada, the US, and internationally—from Toronto to Vancouver, Los Angeles to Cape Town.

Can you handle simultaneous motion and stills capture?

Yes. We regularly run parallel sets to capture broadcast/social video and high-end photography on the same timeline. We manage the dual crews, lighting setups, and shooting schedule so both the motion and stills align perfectly without slowing down the day.

Do you handle all the production logistics?

Everything. From talent casting and location permits to comprehensive insurance and crew payroll, we are a fully scalable production house. We handle the logistical heavy lifting so you can focus entirely on the creative.

Still have questions?
Drop us a line and we'll get you the answers you need.
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Dock9

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Reach out directly to our Executive Producers to talk creative, logistics, and execution.

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